HyperInk SmartSource: Privacy Policy

Terms and Conditions

When you avail of a service from HyperInk you agree that you have read, understand and accept the following Terms and Conditions:

Scope of services
HyperInk provides a full range of proofreading and editing for fiction/non-fiction manuscripts, and technical, academic, medical and legal documents. When HyperInk does independent research to verify the factual accuracy or legality of the contents of your documents, such research is only done with in consultation with you and with your consent and approval. While HyperInk assures you of the best possible researching service when editing documents, we cannot guarantee any outcome, and ultimate responsibility for the content lies solely with you.

License and site access
You are granted limited license to access and use this website, but may not reproduce, duplicate, copy, sell, or exploit any part or page of this site for commercial purposes. You may not use frames to display any content (including text, images or layout) without obtaining written consent from HyperInk You are granted a limited, non-exclusive, and revocable right to create a hyperlink to this website, provided that the link accurately reflects the nature and scope of our services. Unauthorized use of any portion of this site beyond that contained herein may violate copyright, trademark and other laws.

Online security
At every stage of the your work, we ensure the strictest confidentiality at all levels. We have invested in stable and secure intranet environment, where only your editors have access to your document. Your privacy is guaranteed.

We run a background check on our editors to verify their bona fides and all of them had signed NDAs with HyperInk. As the client, you retain sole copyright, ownership and control over all materials submitted to us for proofreading, editing or rewriting, including any content developed by HyperInk in the course of the proofreading, editing or rewriting process.

Email records
When you visit the HyperInk website or contact us by e-mail, you are communicating with us electronically. By doing so, you agree to receive e-mail communications from HyperInk. You agree that all agreements, disclosures and other communications that HyperInk provides you in an e-mail satisfy any legal requirement that such communications be in writing.

You agree to let HyperInk archive original e-mails to you and from you as part of our documented records. In the event of any dispute regarding the scope or nature of our services, you agree to the use of e-mail records as evidence of prior communication in the disputed transaction.

Unpaid invoices
As stated on this website, HyperInk will never ask you for an advance payment, but edited documents will only be released on payment. In exceptional circumstances, HyperInk does modify this rule. In this case, an invoice must be paid within 15 business days. If you do not pay an invoice within 15 days, you agree to pay interest at the rate of ten percent (10%) on the unpaid invoice or the unpaid balance.

Disclaimer of Warranties and Limitation of Liability
In no way does HyperInk operate or control any information, products or services on third-party sites mentioned in this website. In no event is HyperInk, its administrative, technical and editorial staff, or any third parties mentioned on this website liable for any damages whatsoever, including, without limitation, direct, incidental or consequential damages, lost profits, or damages resulting from lost data, breach of confidentiality or business interruption, resulting from the performance of HyperInk’s services or the material contained on the site, and whether or not HyperInk is advised of the possibility of such damages.

HyperInk has pay-per-word prices with no hidden costs, and the information displayed on this website is in reliance on the limitations of liability and disclaimers of warranties and damages set forth herein. They shall apply even if a business transaction between you and HyperInk is found to have failed in its fundamental or essential purpose or has been fundamentally breached. You specifically acknowledge and agree that HyperInk is not liable for any defamatory, offensive or illegal conduct of any third party.

Rates
All prices quoted are in US dollars.. Rates are subject to change without notice. Rates and invoices are based on the word count of the documents you are submitting for service and the information that you provide to us regarding the level of service. You guarantee that such information is accurate, and agree to pay HyperInk any additional charges arising from any inaccuracy in such information, within five business days of being informed of such charges.

Refunds
Due to the nature of the editing service HyperInk provides, we cannot guarantee a refund policy. You are paying for quality editing and rewriting services and if you are dissatisfied with the service, you may request a refund. However you will only be eligible for a refund if HyperInk fails to complete your project on schedule, unless the delay is due to incomplete or inconsistent instructions from you. HyperInk will not be liable for any delays or technical problems in delivery of your paper resulting from malfunction of your mail-server or your Internet Service Provider.

Plagiarism and copyright infringement
HyperInk treats acts of plagiarism and breach of copyright are serious offenses and does not assume any responsibility or liability for third-party copyright infringement.

Severability
In the event that any provision of these Terms and Conditions is deemed invalid, void or unenforceable, that provision shall be deemed severable and the remainder of the provisions shall remain valid, binding and enforceable. If you are dissatisfied with HyperInk’s service and not eligible for a full refund, or if you do not agree to any of the terms and conditions herein, your sole and exclusive remedy is to discontinue using HyperInk’s services.